Sun, Nov 22 2009
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Fraud brings unwanted inspiration PURSUIT OF HAPPINESS By MARY FYEFor the Daily Times Steve again, “Hang up.”
“No, of course not. I’ve never been to India, although I’ve always wanted to go …” “Yes, ma’am. Now what we are going to have to do is cancel this card.” At this point Steve got my attention. “Tell him you’ll call back. This phone call might be a fraud.” Puzzled, it took a second for what he was telling me to register. Ah, this could be a vile attempt to snag my card numbers. But he seemed so nice and I tend to be the trusting sort. “Um, I need to make sure this isn’t a fraudulent call,” I said, trying not to sound like I had just insulted him. The thought of some stranger using my credit card to make wild purchases made me ramble on faster than before. Steve gave me the classic “you really are crazy” look followed by the more recent “hang up the phone he could be a con artist” look. I figured the man would try to stop me, but instead he said, “Yes, ma’am. That is fine. You just need to ask for the fraud department.” After hanging up, Steve informed me about the insidious nature of credit card scams. Then I called the number on the back of my card. What a joy to learn that over $1,400 of charges had been made without my consent. The first phone call from Chase was a real one and I am a victim of credit card fraud. So I got my wish – an idea for my column. However, like most classic stories, wishes often come at a price. As I sit by the phone waiting for “CHASE B” to call me back with the final fraud report, I must conclude with the only three words left to me: To be continued … 
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