Glasgow Daily Times, Glasgow, KY

Edmonton City Government

January 8, 2014

Edmonton utility wants to tap into water revenue

GLASGOW — The city of Edmonton’s water utility wants to do more to recover what it spends on new water taps and on equipment damaged by customers.

Howard Dickson, superintendent of the Department of Public Works, told the city council this week that it costs the utility $454 to tap new customers into the city water system. The customer charge is $350 in the county and $325 in the city, amounts that haven’t changed for several years.

Meanwhile, damage to meter box lids and other equipment is a problem with some customers, Dickson said. Sometimes, customers who are widening their driveways will call and ask for the box to be moved, which costs $125, he said. Other times, the lids end up broken for a number of reasons, including being run over.

The lids cost $28, Dickson said, but sometimes he recovers a portion of that by selling the broken pieces for scrap.

One customer used a blow torch to thaw frozen lines and damaged the regulator equipment, which cost $55 to replace, excluding labor costs, Dickson said.

“I’d like to have the authority to charge these people for what they damage,” he told the council.

Councilman Curt Estes said he thought the council had already decided those charges would be added to the customer’s bill, and Mayor Howard Garrett said the charge should be put on the bill.

Dickson said he has charged customers for damage before, but some have refused to pay that part of the bill.

City Attorney Barry Gilley said he believed the charge could be put under “miscellaneous” on the bill, and if the customer doesn’t pay it within a set timeframe, their service should be cut off as it would for the other portions of the bill.

Garrett suggested a notice could be sent advising the customer of a certain number of days to respond. He asked council members whether they thought it was OK to charge for damages, and no one opposed, so he said he would check the billing software to determine the best way to add it.

Regarding the water tap fee, Garrett said Gilley had advised him it could be changed with an ordinance, so he told Dickson to get a copy of the ordinance in which the fees are set and compare the fees with current costs and suggest any chances he believes necessary.

Dickson said in a phone interview Wednesday that more problems had occurred since the meeting. On Tuesday afternoon, a customer had a leak under the house and tried to turn off the water and broke the valve. Workers had to dig up the entire meter box, he said.

City employees will come and turn water off at the meter for the customer if the customer will only call, he said.

Dickson said he’s also had customers who turn the water on and off at the meter each time water is needed for a shower, for example, rather than repair a leaky faucet. Such frequent turning of the valve wears the brass notch to the point it is unusable, he said.

Read more in the print or digital Glasgow Daily Times. http://glasgowdailytimes.cnhi.newsmemory.com/

1
Text Only
Edmonton City Government
Local News
Facebook
AP Video
Arizona Prison Chief: Execution Wasn't Botched Calif. Police Investigate Peacock Shooting Death Raw: Protesters, Soldiers Clash in West Bank Police: Doctor Who Shot Gunman 'Saved Lives' 'Modern Family' Star on Gay Athletes Coming Out MN Twins Debut Beer Vending Machine DA: Pa. Doctor Fired Back at Hospital Gunman Raw: Iowa Police Dash Cam Shows Wild Chase Obama Seeks Limits on US Company Mergers Abroad Large Family to Share NJ Lottery Winnings U.S. Flights to Israel Resume After Ban Lifted Official: Air Algerie Flight 'probably Crashed' TSA Administrator on Politics and Flight Bans Raw: National Guard Helps Battle WA Wildfires Raw: Ukraine's Donetsk Residents Flee Senators Push to End Hamas Threat in Cease-Fire A Young Victim's Premonition, Hug Before MH17 Raw: Deadly Storm Hits Virginia Campground Death Penalty Expert: 'This is a Turning Point' Raw: MH17 Victim's Bodies Arrive in Netherlands
Must Read
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
Seasonal Content
Video